Support
Ask a person.
A person reads every message and replies by email, usually within two working days.
Quick answers
- Cancel a subscription
- Bought on the web: in Startr, open Settings → Manage subscription. Bought in the App Store or Google Play: cancel in your store account; Startr can't do it for you.
- Get a refund
- Web purchases: write to us within 14 days of the charge. App Store and Google Play purchases are refunded by Apple or Google under their rules.
- Keep my progress on a new phone
- Link Google (web) or Apple (iPhone) in Settings, or link the two devices with the 8-character code in Settings → Link another device.
- Delete my account and data
- Settings → Delete account, or delete it here with your device code.
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Thanks for writing. A person will reply by email, usually within two working days.